One app developer was told by Apple to remove code that recorded app activities, citing the company’s app store guidelines. TechCrunch began hearing on Thursday that app developers had already been notified that their apps had fallen afoul of Apple’s rules. But the company “doesn’t enforce its customers” to mention that they use Glassbox’s screen recording tools in their privacy policies.īut Apple expressly forbids apps that covertly collect data without a user’s permission. Glassbox says it provides the technology, among many reasons, to help reduce app error rates. It allows companies to integrate its screen recording technology into their apps to replay how a user interacts with the apps. Glassbox is a cross-platform analytics tool that specializes in session replay technology. We found that none of the apps we tested asked the user for permission, and none of the companies said in their privacy policies that they were recording a user’s app activity.Įven though sensitive data is supposed to be masked, some data - like passport numbers and credit card numbers - was leaking. It follows an investigation by TechCrunch that revealed major companies, like Expedia, Hollister and, were using a third-party analytics tool to record every tap and swipe inside the app. “We have notified the developers that are in violation of these strict privacy terms and guidelines, and will take immediate action if necessary,” the spokesperson added. Our App Store Review Guidelines require that apps request explicit user consent and provide a clear visual indication when recording, logging, or otherwise making a record of user activity.” In an email, an Apple spokesperson said: “Protecting user privacy is paramount in the Apple ecosystem. Apple is telling app developers to remove or properly disclose their use of analytics code that allows them to record how a user interacts with their iPhone apps - or face removal from the app store, TechCrunch can confirm.
0 Comments
Leave a Reply. |